Frequently Asked Questions (FAQ)

Frequently Asked Questions

1. When will my order be delivered?

Delivery times vary depending on the product and your location. Once your order is shipped, you'll receive a tracking link so you can follow your order until it arrives.


2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available on eligible products and serviceable locations across India.


3. How can I track my order?

After your order is shipped, you'll receive a tracking link by email or SMS. You can use this link to check the latest status of your shipment.


4. What payment methods do you accept?

We accept secure payments through:

  • UPI
  • Credit & Debit Cards
  • Net Banking
  • Popular Wallets
  • Cash on Delivery (where available)

5. Can I cancel my order?

Yes. You can request a cancellation before your order has been shipped. Once an order has been dispatched, it can no longer be cancelled.


6. What should I do if I receive a damaged or defective product?

If your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos or a short video of the product. We'll review the issue and work towards a suitable resolution.


7. Is shopping on TrendNest safe?

Yes. Your privacy and security are important to us. We use trusted and secure payment gateways to protect your personal and payment information.


8. Do your products come with a warranty?

Warranty availability depends on the specific product. If a product includes a warranty, it will be mentioned on its product page.


9. How can I contact TrendNest?

If you have any questions or need assistance, please visit our Contact Us page or email our support team. We aim to respond as quickly as possible during business hours.